If you're trying to choose between Scribe, Tango, Guidde, and iorad for creating automated step-by-step documentation, you've come to the right place. We used QBack to analyze over 1,200+ G2 reviews, dug through Reddit discussions, and compared current pricing across all four platforms to give you a clear picture of which one might work best for you.

This comparison covers everything from pricing and features to what real customers are saying. Whether you're a team lead looking to streamline documentation, a support team needing quick guides, or an enterprise requiring comprehensive knowledge bases, we break down the strengths, weaknesses, and true costs of each platform so you can make an informed decision.

Which Documentation Tool Has the Best G2 Rating?

G2 Performance Metrics

Source: Scribe G2 Reviews, Tango G2 Reviews, Guidde G2 Reviews, iorad G2 Reviews

How Much Do Documentation Tools Really Cost?

Scribe Pricing

Source: Scribe Pricing

Basic (Free): Browser extension only, web app capture, basic customization, link sharing, no exports

Pro Personal: $23/user/month (starting at 1 user)

• Full capture (web, mobile, desktop)
• Professional exports (PDF, HTML, Markdown)
• Custom branding
• Advanced editing and redaction

Pro Team: $12/user/month (minimum 5 seats = $60/month starting cost)

• Everything in Pro Personal
• Team workspaces and collaboration
• Advanced insights and analytics
• Version history

Enterprise: Custom pricing (reported $39/user/month + $1,300/month platform fee for 5 users = ~$18,000/year)

• SSO, SCIM, IP whitelisting
• Automated PII/PHI redaction
• Multi-team governance
• Custom integrations and API access

Reddit Feedback: "Has anyone received enterprise scribe pricing? Their website advertises two tiers of pricing, $12 and $23. I called to get enterprise pricing and was giving $39 per user plus an additional $1300 per month. So that is $18,000 per year for 5 users. I feel like this was a bait and switch." - Reddit Discussion

Tango Pricing

Source: Tango Pricing

Free: 15 shared Workflows, browser capture, basic exports and sharing, up to 10 users per Workspace

Pro: $22/month per Pro user (billed annually) or $26/month (billed monthly)

• Unlimited Workflows
• Browser + desktop capture
• Branded Workflows and exports
• Advanced viewership insights

Enterprise: Custom pricing

• SSO, SCIM
• Advanced workspace roles & permissions
• Pin guided on-screen walkthroughs, automations, and tooltips
• Automatically blur PII during capture
• Onboarding and training
• Admin & analytics dashboard

Note: Pro pricing is per seat, per Workspace. Upgrading to Pro requires upgrading all users in the Workspace.

Guidde Pricing

Source: Guidde Pricing

Free: $0 per creator/month

• Up to 25 how-to videos
• Web capture
• Record a voiceover
• Shareable link
• Transitions & soundtracks
• Stock music library

Pro: $16 per creator/month (annual) or $23 per creator/month (monthly)

• Everything in Free, plus:
• Unlimited how-to videos
• Remove guidde watermark
• Brand Kit
• Export (video/PPT/PDF)
• Blur sensitive information

Business: $35 per creator/month (annual) or $50 per creator/month (monthly)

• Everything in Pro, plus:
• Unlimited Text-to-Voice generation
• Web & desktop capture
• Turn PDF/PPT into video
• Advanced video privacy controls
• Analytics & Insights
• Up to 5 Creators (billed per Creator)

Enterprise: Custom pricing

• Everything in Business, plus:
• Unlimited screen recordings & uploads
• Unlimited studio voices
• Multi-language translation
• Magic Redaction (PII redaction)
• Customer-facing portals
• SSO (Okta, Microsoft, 1Login)
• User roles and multi-workspaces

Note: Desktop capture is only available from Business tier and up. Broadcast (customer-facing) pricing is separate and based on monthly viewers.

iorad Pricing

Source: iorad Pricing

Free: Public tutorials only

Individual: $200/month

• Private tutorials
• Team features
• Multiple output formats (interactive, video, list, slideshow)

Enterprise: Custom pricing

• SSO integration
• Advanced security
• LMS integration
• Custom branding
• Dedicated support

Note: iorad's $200/month individual pricing is significantly higher than competitors, making it a premium option primarily for enterprise training teams.

How Do Scribe, Tango, Guidde, and iorad Compare?

What Are the Strengths and Weaknesses of Each Platform?

Scribe

Strengths:

• Highest G2 rating (4.8/5) with 631 reviews - largest review base
• Top Pros: Easy to use (372 mentions), Time-saving (184 mentions)
• Excellent automation for step-by-step guides
• Strong embedding capabilities (works with IT Glue, Hudu, etc.)
• Scribe Pages feature for comprehensive manuals
• Sidekick feature for in-app guidance

Weaknesses:

• Top Cons: Editing difficulties (69 mentions), Screenshot issues (42 mentions), Limited features (36 mentions), Expensive (29 mentions)
• Enterprise pricing significantly higher than advertised ($18,000/year for 5 users reported)
• 5-seat minimum on Team plan frustrates small teams
• Free tier limited to browser-only, no exports

Proof Point: "employees would go on strike if I took it away from them." - Reddit Discussion

Proof Point: "The best part is you can embed your scribes in ITG or Hudu or wherever and if you update them in Scribe you don't have to go back and update them everywhere else." - Reddit Discussion

Tango

Strengths:

• Strong G2 rating (4.8/5) with 359 reviews
• Named "#1 best overall Scribe alternative" on G2
• Competitive pricing ($22/user/month Pro)
• Good free tier (15 workflows, up to 10 users)
• Fast "Live Capture" feature
• In-app guidance with pinned walkthroughs (Enterprise)

Weaknesses:

• Pro pricing requires upgrading all users in Workspace
• Less brand recognition than Scribe
• Limited advanced features compared to Scribe Pages
• Some users find sidebar distracting during creation

Proof Point: "Tango is a browser extension that makes knowledge sharing and enablement simple and reliable. By simply clicking through a process once, anyone can generate a polished, step-by-step guide in seconds, complete with screenshots and instructions." - Tango Website

Guidde

Strengths:

• Strong G2 rating (4.8/5) with 74 reviews
• Top Pros: Ease of Use (18 mentions), Easy Creation (16 mentions), Time-saving (12 mentions), AI Features (7 mentions)
• Unique AI-powered video documentation (11x faster creation)
• AI-generated voiceovers with 200+ voices and languages
• Video + step-by-step text simultaneously
• #1 Product of the Day on Product Hunt

Weaknesses:

• Top Cons: Limited Customization (5 mentions), Technical issues (3 mentions), Poor file handling (2 mentions)
• Desktop capture only on Business tier ($35/user/month)
• Smaller review base (74 reviews)
• Video format may not suit all documentation needs
• Browser plugin reported as "buggy" by some users

Proof Point: "Guidde is so easy to use! I was able to learn how to use it in just a few minutes and trained my team in no time." - G2 Review

Proof Point: "The desktop capture is pretty cool but similar to the browser plugin it's a bit buggy..." - Reddit Discussion

iorad

Strengths:

• Strong G2 rating (4.8/5) with 12 reviews
• Multi-format outputs from single capture (interactive, video, list, slideshow)
• Enterprise-focused with LMS integration
• Interactive "try it" mode for hands-on training
• Good for corporate training departments

Weaknesses:

• Premium pricing ($200/month for Individual) - 8-10x higher than competitors
• Free plan limited to public tutorials only
• Less known in the market compared to Scribe/Tango
• Interface considered less intuitive than competitors
• High price frequently mentioned as drawback in reviews

Proof Point: "iorad is similar to Scribe, capturing your screen and mouse movements to create instructions. It automatically breaks it down into step-by-step instructions." - Competitor Research

What Do Customers Say About Each Platform?

Reddit Discussion Themes

Scribe Feedback:

• ✅ "employees would go on strike if I took it away from them." - Reddit Discussion
• ✅ "We have been creating documentation using Scribe and then embedding the scribe in IT Glue. Clients have been appreciating the better looking guides as well." - Reddit Discussion
• ✅ "Man, scribe is nice. It's elegant, simple, and quick." - Reddit Discussion
• ❌ "Has anyone received enterprise scribe pricing? Their website advertises two tiers of pricing, $12 and $23. I called to get enterprise pricing and was giving $39 per user plus an additional $1300 per month. So that is $18,000 per year for 5 users. I feel like this was a bait and switch." - Reddit Discussion
• ❌ "I am struggling to understand the pricing." - Reddit Discussion

Tango Feedback:

• ✅ "It seems like it helps you create documentation for your app's features, speeding up the content create of customer service help centers. So pretty much any saas company." - Reddit Discussion
• ❌ "Just get Wizardshot.com. It's free, and natively integrates into Helpjuice so you can build out a knowledge base and not just make tutorials. A bit more polished than Tango.us if you ask me as well!" - Reddit Discussion

Guidde Feedback:

• ✅ "Guidde is a generative AI platform designed to streamline the creation of video documentation... enabling teams to produce how-to guides, SOPs, training materials... up to 11 times faster." - Reddit Discussion
• ✅ "The desktop capture is pretty cool... I recently visited CIPPs documentation and noticed they were using Guidde and the AI voiceover was sweet." - Reddit Discussion
• ❌ "The desktop capture is pretty cool but similar to the browser plugin it's a bit buggy..." - Reddit Discussion

iorad Feedback:

• Limited Reddit discussion compared to other platforms
• Positioned as premium enterprise solution with high pricing barrier

How Do These Tools Position Themselves in the Market?

Scribe: Market Leader in Automated Documentation

Core Positioning: "The fastest way to create step-by-step guides" - automated documentation for teams

Key Differentiators:

• Strongest brand recognition (4M+ users)
• Largest G2 review base (631 reviews)
• Scribe Pages for comprehensive manuals
• Sidekick for in-app guidance
• Strong embedding capabilities (IT Glue, Hudu integration)
• Excellent automation with minimal user effort

Target Audience: Teams of all sizes needing quick, automated documentation, especially MSPs and IT teams

Weaknesses to Address:

• Enterprise pricing transparency issues
• 5-seat minimum on Team plan
• Editing difficulties reported by users

Tango: Speed-Focused Alternative

Core Positioning: "How-to guides in minutes" through "Live Capture" - positioned as #1 Scribe alternative

Key Differentiators:

• Fast "Live Capture" feature
• Competitive pricing ($22/user/month Pro)
• Good free tier (15 workflows, 10 users)
• In-app guidance with pinned walkthroughs (Enterprise)
• Named "#1 best overall Scribe alternative" on G2

Target Audience: IT, Operations, Change teams, Customer Support - organizations needing to standardize processes and accelerate onboarding

Weaknesses:

• Pro pricing requires upgrading all Workspace users
• Less brand recognition than Scribe
• Limited advanced features compared to Scribe Pages

Guidde: AI-Powered Video Documentation

Core Positioning: "The generative AI platform for business that helps your team create video documentation 11x faster"

Key Differentiators:

• AI-generated video documentation with voiceovers
• 200+ voices and multi-language support
• Simultaneous video + step-by-step text output
• Magic Mic (speech to AI voiceover)
• Magic Redaction (PII redaction at Enterprise)
• #1 Product of the Day on Product Hunt

Target Audience: Customer support & success teams, product teams, customer education, learning & development, HR/onboarding teams

Weaknesses:

• Desktop capture only on Business tier ($35/user/month)
• Browser plugin reported as buggy
• Video format may not suit all documentation needs

iorad: Premium Enterprise Training Solution

Core Positioning: Multi-format tutorial creation for enterprise training

Key Differentiators:

• Multiple output formats from single capture (interactive "try it," video "watch it," list, slideshow, in-app "do it")
• LMS integration for corporate training
• Interactive tutorial format
• Enterprise-focused features

Target Audience: Large enterprises and corporate training departments needing multi-format training materials

Weaknesses:

• Premium pricing ($200/month Individual) - 8-10x higher than competitors
• Free plan limited to public tutorials only
• Less known in the market
• Interface considered less intuitive

Key Takeaways

Pricing Summary:

• Tango offers competitive pricing at $22/user/month (Pro) with good free tier
• Guidde starts at $16/user/month (Pro annual) but requires Business tier ($35/user/month) for desktop capture
• Scribe Team plan at $12/user/month (5-seat minimum = $60/month) is competitive, but Enterprise pricing jumps significantly
• iorad at $200/month (Individual) is 8-10x higher than competitors - premium enterprise option

Best Use Cases:

• Scribe: Teams needing comprehensive documentation with strong automation, especially MSPs using IT Glue/Hudu integration
• Tango: Teams wanting speed and simplicity, good for IT/Operations teams standardizing processes
• Guidde: Teams preferring video documentation with AI voiceovers, customer support and training teams
• iorad: Large enterprises needing multi-format training materials with LMS integration

G2 Ratings:

All four platforms have strong 4.8/5 ratings, but review counts vary significantly:

• Scribe leads with 4.8/5 (631 reviews) - largest review base
• Tango follows with 4.8/5 (359 reviews) - strong momentum
• Guidde at 4.8/5 (74 reviews) - newer but growing fast
• iorad at 4.8/5 (12 reviews) - smallest review base, premium enterprise focus

Competitive Positioning:

• Scribe maintains market leadership with largest user base and review count
• Tango positioned as primary challenger, named "#1 Scribe alternative" on G2
• Guidde differentiating with AI-powered video approach
• iorad targeting premium enterprise segment with higher pricing

Sources & Links

Competitor Pricing Pages:

Scribe:

• Pricing
• Website

Tango:

• Pricing
• Website

Guidde:

• Pricing
• Website

iorad:

• Pricing
• Website

G2 Reviews:

• Scribe G2 Reviews
• Tango G2 Reviews
• Guidde G2 Reviews
• iorad G2 Reviews

Reddit Discussions:

• r/msp - Scribe (Scribehow) - Is it worth it? Or an alternative?
• r/msp - Scribe? Pricing? Worth it?
• r/msp - Automated Documentation Tool
• r/SaaS - Trying to understand who Tango.us is for?
• r/ContentCreators - What is guidde? Magically create video documentation with AI
• r/productivity - Looking for a free or cheap Scribe alternative